Terms

Welcome to www.hiendplay.net (“Website”), the online shopping site by E.H. ECHOSAUDIO LTD Audio LTd.

Welcome to www.hiendplay.net (“Website”), the online shopping site by E.H. ECHOSAUDIO LTD Audio Ltd.

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY. IF YOU DO NOT AGREE TO OR UNDERSTAND ANY OF THESE TERMS AND CONDITIONS PLEASE DO NOT PURCHASE ANY PRODUCTS OR SERVICES.

Site Contents, Ownership, and Use Restrictions E.H. ECHOSAUDIO LTD is a Limited Liability company established and registered in Cyprus, Europe. The information contained in this Site including all images, illustrations, designs, photographs, writings and other materials that appear here in are copyrights, trade marks, trade dress or other intellectual property owned, controlled, or licensed (all of which, collectively, are here in referred to as the “Contents”) by E.H. ECHOSAUDIO LTD or its affiliates or are the property of their respective owners. Permissionis granted to display, copy, distribute, download, and print in hard copy portions of this Site for the purposes of:

Placing an order with the Site

Using this Site as a shopping resource, provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents.

Payments

All payments are processing through: Bank Wire, SaferPay and Cash on Delivery is only available for orders in Cyprus.

Pricing

All product prices are subject to VAT 19%. Companies or Individuals within European Union with a valid EU VAT registration number are allowed VAT exemption, so no VAT shall be added to the final price. a 19% VAT is chargeable to individual buyers within Cyprus or any other European Country. Companiesor Individuals outside European Union are also excluded from the VAT, so no VAT shall be added to the final price either.

Stock Availability

All products included on this Site are available for purchases. Stock availability may change without notice. Despite our best efforts , a small number of itemsmay not in stock at the time that an order is placed. If an item shows the statement “please allow 1 week &/or 2 weeks for delivery” it means thatitem is expected to be received soon. Specific items can be back-ordered and customer shall be notified prior to the checkout.

Shipping

Free shipping applies to all products in our website except the ones under the “Pre-Owned” category.

Shipping for “Pre-Owned” category items is EUR 200,00 and they are sent through TNT Courier.

We or E.H. ECHOSAUDIO LTD is not responsible and will not be held responsible for any import or custom charges that might be applied to the item at customer’s country. Customer is responsible to pay such charges and be aware of such charges before buying anitem from us.

Paid orders are dispatched same day.

Buyers receive the orders 15 to 20 working days after dispatch.

Legal Information

www.hiendplay.net is owned by E.H. ECHOSAUDIO LTD Audio Ltd.
E.H. ECHOSAUDIO LTD audio Ltd is a Limited Liability company established and registered in Cyprus, Europe.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your accountor password. E.H. ECHOSAUDIO LTD reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Disclaimer of Warranty

These Terms constitute a binding contract between Customer and www.hiendplay.net. Customer acknowledges agreement and acceptance of these Terms by making a purchase, placing an order or otherwise shopping on our Website (the “Site”). These Terms are subject to change without prior notice, except that the Terms posted on the Site at the time Customer initially placesor modifies an order will govern the order in question. No employee, affiliateor representative of www.hiendplay.nethasany right to alter, vary or waive any of these Terms nor to undertake anyliability what so ever on behalf of www.hiendplay.net,unless such be in writing and signed by a Director of www.hiendplay.net Should something be explained or presented differently from these Terms the Customer is encouraged to ask for clarification.

Refund Policy

E.H. ECHOSAUDIO LTD offers a 7 days return policy on merchandise based on the following conditions:

1. Damaged Product Box

If Customer receives damaged products; please refuse the products upon original delivery attempt. If damaged products areaccepted from the carrier, such damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify E.H. ECHOSAUDIO LTD immediately to arrange for a carrier inspection and a pickup of damaged products. Please notify E.H. ECHOSAUDIO LTD Customer Service at sales@hiendplay.net or (+44)7764188397 of damaged products WITH IN THE FIRST 48 HOURS of receipt. Timely receipt of this information is necessary for E.H. ECHOSAUDIO LTD to file a damage claim. Damaged merchandise will only be exchanged for the exact same product.

2. Non-Damaged/Defective, Opened Merchandise

We will not accept returns on merchandise that has been opened and is not defective.

3. Defective Products

If you have received defective merchandise you must contact E.H. ECHOSAUDIO LTD with in 2 days for replacement of defective merchandise with the exact same product.

Replacement Policy

– Customer is responsible for returning damaged or defective merchandise to E.H. ECHOSAUDIO LTD.

– E.H. ECHOSAUDIO LTD will not ship replacement merchandise until receipt of damaged or defectiveitem.

– All defective or damaged returns are subject to verification.

Failure to return a product with in the return period will be deemed to be an acceptance of the product.

Exceptions to the above policies

Custom orders, bulk orders, volume licensing software, and other products designed as “This Sale Final”, “No Returns”, or similar language may not be returned.

Refunds can be made only to same card used to pay for good service.

Payment Options

Our eshop uses the following payment methods

– Payment on Delivery

– SaferPay (Credit Cards)

E.H. ECHOSAUDIO LTD does not import / ship items to / from Cuba, Iran, Sudan,Syria, or North Korea.

E.H. ECHOSAUDIO LTD is a registered trademark owned by E.H. Echosaudio Ltd. www.hiendplay.net also owned by E.h. Echosaudio Ltd.

Legal Address

2 Agiou Nikolaou, Pentakomo, 4528, Limassol, Cyprus